Watch the webinar replay and learn the 3 key steps to reduce and manage demurrage & detention costs!
Track & Trace
- Control towerAll your freight forwarders and carriers across all modes of transport in a single platform. Manage issues by exception and focus resources on added-value activities.
- Enriched dataAggregate multiple data sources from transport providers and third-party independent sources to benefit from the most reliable information.
- Predictive ETAsAnticipate delays with in-house ETAs powered by machine learning and hundreds of data points. In case of emergencies, proactively book the best backup option to reduce emergency and detention & demurrage costs.
- Accurate inventorySKU or product information to evaluate inventory at destination and enhance your ERP capabilities.
Discover Wakeo's intelligent analytics
Learn moreCustomize the platform to your needs
- Geofencing & corridoring
Advanced capabilities to map your supply chain hotspots (warehouse, terminals, etc.) and track any plan deviation as soon as possible.
- Data filters
Filter your data to quickly find the information you are looking for.
- Users management
Grant specific access to different users or teams depending on geography, entity, or to your customers.
- Transport documents
Store all your documents online and in one place. Quickly access all your transport-related documents.
Achieve operational efficiency to enhance customer experience
- Customized alerts
Define customized thresholds by transport mode or internal/external teams. Receive automated alerts by email and SMS to monitor delays and transport conditions (temperature, humidity, etc.) and anticipate quality issues.
- Proactive communication
Improve customer satisfaction by proactively notifying them in case of delay. Build a strong customer experience with white-labeled alerts to value your brand and quality of service.
- Online chat
Our support team is here to answer all your questions and to provide you and your customers the best user experience.
- Easily accessible information
Seamlessly connect TMS or ERP to your IT ecosystem with APIs to get real-time information.
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