Sign up now for the retail focus webinar replay and learn how to leverage data and visibility to turn the supply chain into a competitive advantage!
![Track and track your inventory with Wakeo real-time visibility solution](https://images.prismic.io/wakeo/39c723b7-a24d-4ced-ba06-0ae61853c0aa_WAKEO_Art8.png?auto=compress,format)
Track & Trace
- Control towerAll your freight forwarders and carriers across all modes of transport in a single platform. Manage issues by exception and focus resources on added-value activities.
- Enriched dataAggregate multiple data sources from transport providers and third-party independent sources to benefit from the most reliable information.
- Predictive ETAsAnticipate delays with in-house ETAs powered by machine learning and hundreds of data points. In case of emergencies, proactively book the best backup option to reduce emergency and detention & demurrage costs.
- Accurate inventorySKU or product information to evaluate inventory at destination and enhance your ERP capabilities.
Discover Wakeo's intelligent analytics
Learn moreCustomize the platform to your needs
- Geofencing & corridoring
Advanced capabilities to map your supply chain hotspots (warehouse, terminals, etc.) and track any plan deviation as soon as possible.
- Data filters
Filter your data to quickly find the information you are looking for.
- Users management
Grant specific access to different users or teams depending on geography, entity, or to your customers.
- Transport documents
Store all your documents online and in one place. Quickly access all your transport-related documents.
![Wakeo's real-time visibility platform](https://images.prismic.io/wakeo/3d481abb-de17-4523-8c03-0a72801606c5_Track%26trace_screenshot_platform.png?auto=compress,format&rect=1,0,748,974&w=1920&h=2500)
Achieve operational efficiency to enhance customer experience
![Achieve operational efficiency to enhance customer experience with Wakeo](https://images.prismic.io/wakeo/45bcded3-16af-471f-925b-19f3993cffcc_Wakeo_Image_Track%26Trace.jpg?auto=compress,format&rect=504,0,949,1280&w=1920&h=2590)
- Customized alerts
Define customized thresholds by transport mode or internal/external teams. Receive automated alerts by email and SMS to monitor delays and transport conditions (temperature, humidity, etc.) and anticipate quality issues.
- Proactive communication
Improve customer satisfaction by proactively notifying them in case of delay. Build a strong customer experience with white-labeled alerts to value your brand and quality of service.
- Online chat
Our support team is here to answer all your questions and to provide you and your customers the best user experience.
- Easily accessible information
Seamlessly connect TMS or ERP to your IT ecosystem with APIs to get real-time information.
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