Chryso’s objective is to share a reliable information in the best possible delays to its end-customers. Thus, they needed a digital solution to increase visibility and fully automate their current tracking and communication processes with their freight forwarders
Chemistry
Core business
The innovative Chryso additives and admixtures are dedicated to the Construction professionals. The Chryso technologies are used on the most prestigious and challenging construction projects around the world. Chryso designs, produces, markets and delivers their own admixture and additive solutions. They operate in 100 countries worldwide
Challenge
Automate shipments tracking to manage issues by exception and ensure a high-quality delivery to end customers in a timely manner
Goals
Communicate proactive and more accurate ETA to the end-customers
Objectify shipping lines’ service level
Monitor Ports of Discharge detention times
Wakeo and Chryso
Integration with 4 Freight Forwarders to collect the transport orders
Creation of users’ accounts for Chryso’s subsidiaries
Real-time tracking & dynamic ETAs with automated alerts
KPIs including Ports of Discharge free time and transit times
Return of investment
Improvement of customer experience thanks to information accuracy (ETAs)
More efficient operational decision-making thanks to automated alerting for deviations
Fully automated tracking processes for operational teams
They trust us
Charles Contamine
Industrial & Supply Chain Director Air Liquide Global Helium
Wakeo leverages machine learning to help us provide a unique customer experience. Using predictive ETAs, we are able to proactively alert our customers in case of delays.
We also benefit from reliable and actionable data to reduce lead times, optimize the transport plan and inventory management.
Pierre Casoli
CEO Emball'iso
With the Wakeo SaaS platform, we have a predictive visibility on international shipments. We are able to anticipate unexpected events and to automate tracking to improve productivity, reduce transport costs and make our supply chain more agile.
Thierry Almès
Senior Innovation Manager
Gefco develops a premium customer experience based on IoT technologies and data science provided by Wakeo. With real-time tracking data and structured analytics, we can optimize assets turnover and objectify performance.
