• Sector

    Freight Forwarder

  • Scope

    Sea & Air tracking and visibility for 200,000 to 250,000 shipments per year

  • Users

    800+ Clasquin users and 400-500 external clients users

Clasquin is a specialist in air and sea transport engineering and overseas logistics. For more than 40 years, the company has managed and organized the flow of goods for its clients, mainly between Western Europe and the rest of the world and, more specifically, to and from Asia-Pacific, North America, North Africa, and sub-Saharan Africa.

Like any other players on the market, Clasquin had to adapt to the rapidly changing environment and disruptions due to events such as the covid-19 pandemic, Brexit, the Suez Canal blockage, or the congestions of ports globally. This complicated context added to existing challenges faced by global supply chains, such as the lack of coordination between hundreds of the players within the supply chain ecosystem, unreliable data, lack of anticipation of potential disruptions, and the need from customers to have real-time visibility on their shipments.

Challenges
  • Fierce competition from digital freight forwarders
  • Inefficient manual processes
  • Real-time visibility is a requirement from customers
  • Siloed value chain with multiple stakeholders
Goals
  • Provide a premium customer experience via a white-labeled platform
  • Provide real-time visibility on all international transport flows - sea, air, road, and rail
Clasquin and Wakeo teams

Our solution

  • Augmented “Clasquin Live” customer platform for a premium experience with real-time tracking on multimodal transport flows and frictionless booking
  • Use of new and co-developed features: carbon footprint calculator and booking
  • Long-term partnership
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Return on investment

  • ROI of 250% within the 1st year of use
  • +90% of data quality improvement thanks to automated processes
  • Improve resource management and remove manual processes
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"We selected Wakeo's best-in-class visibility solution in a pragmatic innovation approach to put data at the heart of Clasquin's transformation. Leveraging Wakeo data expertise and connectivity enables our experts to leverage reliable data to make strategic decisions and to bring value added services to our customers."

Frédéric Serra, Group CIO at Clasquin

Watch our 2021 SITL pitch with Clasquin (in French)
Turn the supply chain
From reactive To predictive
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