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Success stories

Emball'iso & Wakeo

Emball’Iso faces strong issues on their overseas routes, for example between China and the USA, with multimodal transportation legs (sea, road and railways). Delays can vary from 4 to 12 weeks without visibility on the causes nor ability to react proactively

Sector

Pharmaceuticals

Scope

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The client

Core business

EMBALL’ISO has been helping pharmaceutical laboratories, clinical trial operators, logistics companies and “last mile specialists” to manage and control cold chain risks for nearly 30 years

A world leader in the design and manufacture of high performance temperature-controlled packaging systems for the transport of pharmaceutical products, EMBALL’ISO is now an expert of turnkey Reverse Logistics and Rental solutions

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The project

Challenge

Increase your supply chain visibility and monitor specific transport conditions such as temperature, humidity or pressure to reduce scrap.

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The project

Goals

  • Limited visibility on overseas shipments.

  • Lack of anticipation to warn clients about delay, to prevent theft and to react quickly to cold chain breaks.

  • Inefficient assets rotation.

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Our solution

Wakeo and Emball'iso

  • Consolidated collection of transport orders.

  • Wakeo as a standard with Freight Forwarders globally.

  • SOP improvement on Freight Forwarders’ side.

  • Sharing of transport documents required for customs between shipper, consignor and consignee.

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The client

Return of investment

  • Improve customer experience by warning them of boxes’ availability.

  • Accelerate assets rotation.

  • Objectify Freight Forwarders’ service level.

  • Share collaborative access to transport documents on the platform.

Our clients

They trust us

Charles Contamine
Industrial & Supply Chain Director Air Liquide Global Helium

Wakeo leverages machine learning to help us provide a unique customer experience. Using predictive ETAs, we are able to proactively alert our customers in case of delays.
We also benefit from reliable and actionable data to reduce lead times, optimize the transport plan and inventory management.

Pierre Casoli
CEO Emball'iso

With the Wakeo SaaS platform, we have a predictive visibility on international shipments. We are able to anticipate unexpected events and to automate tracking to improve productivity, reduce transport costs and make our supply chain more agile.

Thierry Almès
Senior Innovation Manager

Gefco develops a premium customer experience based on IoT technologies and data science provided by Wakeo. With real-time tracking data and structured analytics, we can optimize assets turnover and objectify performance.

Success stories

Success stories

Turn the supply chain

from reactiveto predictive