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- Sector
Automotive
- Scope
Sea
- Users
300+ users
How Michelin builds a resilient supply chain with real-time visibility
Michelin, a global leader in the tire industry, boasts a rich heritage spanning over 130 years. Headquartered in Clermont-Ferrand, France, the company operates in over 175 countries with an international production network of 121 production sites in over 26 countries. Michelin is renowned for its innovative and high-quality tire products for passenger vehicles, trucks, motorcycles, bicycles, and speciality applications.
In today's dynamic and competitive landscape, Michelin prioritizes a resilient and agile supply chain to deliver its products to customers on time and in full. However, managing complex logistics across a global network proved challenging, demanding real-time visibility to ensure efficient operations and informed decision-making.
- Lack of visibility, especially for ocean freight, leads to delays and difficulties tracking containers staging in ports and ultimately reduce D&D costs
- Difficulties in collecting fragmented data from different sources create complexity in operational processes and affect productivity
- Unforeseen events like the post-COVID period caused disruptions that were difficult to manage without real-time data
- Limited data accuracy on in-transit inventory led to potential stockouts or excess holding costs
- Get full visibility on intercontinental flows to mitigate risks & reduce D&D costs
- Optimize downstream supply chain with outstanding predictive ETA
- Improve customer experience with tracking information & user-friendly platform
- Spread tracking information within Michelin IS systems
Our solution
- All-in-one multimodal visibility platform including benchmark, CO2 calculations and alerting
- Accurate ETA information automatically shared throughout the company
- Built-in and customizable analytics open reporting
- Easy integration with existing TMS and ERP and interface with all Michelin partners
Return on investment
- Manage all shipments on a single platform, regardless of carrier, freight forwarder, or country
- Collaborate more efficiently with transport service providers, leading to better cost analysis and monitoring, including D&D and freight costs
- Anticipate delays and receive real-time alerts to improve the calculation of stocks in transit
- Reach a new level of efficiency and control in supply chain management, especially during challenging times such as the Panama Canal and Red Sea crisis
